Payment Policy

Last updated: 13/11/2025

Thank you for your purchase with Hevora Home. This Payment Policy outlines the accepted payment methods, currencies, security measures, and important information regarding your transactions on Hevora Home.

Payment Options

At Hevora Home (S.P. Commerce LTD), we offer a range of secure and reliable payment methods to suit your preferences. All transactions are processed in British Pounds (GBP). Whether you choose to pay by debit card, credit card, or digital wallet, your payment is always encrypted and handled with the highest security standards.

Mastercard

You can complete your purchase safely using any Mastercard credit or debit card. All Mastercard payments are processed instantly and protected by advanced security measures.

Processing time: Immediate
Additional fees: None

Visa

Visa is widely accepted throughout the United Kingdom, offering a fast and secure way to pay for your order.

Processing time: Immediate
Additional fees: None

Maestro

Maestro debit cards are fully supported, providing a smooth and trustworthy checkout experience for UK customers.

Processing time: Immediate
Additional fees: None

Apple Pay

Apple Pay allows customers using Apple devices to complete their purchase quickly and contactlessly. Your billing details remain private and are never shared with us.

Processing time: Immediate
Additional fees: None

Google Pay

For Android users, Google Pay offers a fast, simple, and secure checkout experience using your saved payment methods.

Processing time: Immediate
Additional fees: None

Payment Processing

Payments are securely processed through our third-party payment providers. We do not store your full credit card details on our servers. Once your payment has been approved, you will receive an order confirmation by email. If the payment fails or is declined, your order will not be processed.

Payment Security

We take the security of your payment information very seriously. Our payment environment is protected with:

SSL encryption
PCI-DSS compliant payment gateways
Fraud prevention and protection measures

Failed or Cancelled Payments

If your payment fails:

Check your billing details and card information
Try an alternative payment method
Contact your bank or card issuer
Reach out to support@hevorahome.com

We reserve the right to cancel any order if payment is not received or if fraud is suspected.

Taxes and Fees

All prices displayed on our website include applicable VAT for customers in the United Kingdom. There are no hidden fees or additional transaction costs when using any of our supported payment methods. You will never be charged more than the total amount shown at checkout.

Business Contact Information

Wesbite Name: Hevora Home
Company Name: S.P. Commerce LTD
Adress: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
E-mail: support@hevorahome.com
Contact Form: Contact Form
Phone Number: +44 20 4542 9853
UK Company Number: 16846801
Country of Registration: United Kingdom
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm (GMT)